What people are saying about us.
| 97.0% Rate our tech support team as meeting or exceeding their expectations. |
Beehive Broadband does not allow the sharing or reselling of Internet bandwidth outside the primary household or business for which the service is purchased.
|
|
Enterprise Service Offerings |
 |
 |
|
|
5M Wireless
|
10M Wireless
|
10M Fiber
|
20M Wireless
|
20M Fiber
|
>20M Service
|
|
Committed Information Rate
|
5Mbps
|
10Mbps
|
10Mbps
|
20Mbps
|
20Mbps
|
As Quoted
|
|
24/7/365 Support
|
|
|
|
|
|
|
|
Same-day
Service Call
|
|
|
|
|
|
|
|
SLA
|
99.9%
|
99.9%
|
99.99%
|
99.99%
|
99.999%
|
99.999%
|
|
Resell
|
|
|
|
|
|
|
|
Multihoming
|
|
|
|
|
|
|
|
Same-day
Speed Increase
|
|
|
|
|
|
|
|
T1 Capable
|
|
|
|
|
|
|
|
TV Capable
|
|
|
|
|
|
(Fiber Only)
|
|
Instant Tier 3 Support Access
|
|
|
|
|
|
|
|
4-Hour On-site Response
|
|
|
|
|
|
|
Premium support defined as direct access to Tier 3 technicians or engineering department. Same-day service calls available M-F if trouble reported before 3 p.m.
4-Hour on-site response applies 24/7/365. Service call necessity determined by Tier 2/3 technician or engineering. Maximum same-day speed increase may be limited by equipment chosen for installation. Base price listed does not include installation, taxes, fees, and surcharges. Minimum one-year contract required.
|
|
|
